Learn about the important requirements, obligations, responsibilities, and skills that should be in a delivery driver job description.
A delivery driver is responsible for picking up, transporting, and delivering goods to a destination. Your work tasks will include loading and unloading the goods and operating a vehicle to drive and deliver the goods to their final destination. The products you’ll deliver will likely vary and include anything from furniture, food, toys, clothes, and more.
Delivery Driver Job Description Template
We are searching for an experienced, reliable delivery driver to join our team. In this role, you will be responsible for the successful, safe, and timely delivery of goods to their destination. You will load and unload the goods, plan routes and use navigation to route your course, adhere to safety regulations, and keep detailed records of your trip, as needed.
The candidate should have excellent communication and interpersonal skills. You should have delivery driving experience and a strong commitment to excellence.
Delivery Driver Responsibilities
- Load, unload, and deliver goods
- Operate a vehicle, equipment, and machinery
- Route plan and use the navigation to arrive at your delivery destination
- Practice timely and safe delivery
- Practice positive, professional customer service
- Accept payments for deliveries
- Thoroughly review orders to check for errors
- Keep detailed delivery logs and records, as needed
Delivery Driver Requirements
- High school diploma or equivalent
- Delivery experience
- Customer service experience
- Excellent communication and interpersonal skills
- Strong time management skills
- Critical thinking and problem-solving skills
Delivery Driver Duties And Responsibilities
Load, unload, and deliver goods to their destination on time and with excellent results. Operate a motor vehicle safely and make deliveries on time. Ensure goods are packed properly and well-organized. Assist in the unloading and verification process, upon delivery.
If you want to become a delivery driver, make sure your resume is up-to-date. If you need help, we recommend working with a resume writing service.
Communication and Collaboration
Communicate effectively with others. Provide critical feedback and be able to receive feedback from others. Collaborate with other departments, as needed. Be courteous and friendly to customers and provide an excellent customer experience.
Organization and Safety
Ensure goods are packed securely and the load is well-maintained and organized. Observe safety protocols. Review orders, verify correctness and completeness of orders and charges, document delivery, and operate equipment and machinery related to delivery, as required.
Practice exceptional customer service. Accept payments on delivery, when needed. Maintain top customer service practices to ensure the customer’s expectations are exceeded. Answer questions and address concerns. Provide a friendly, courteous experience.
Keep accurate and detailed logs of the delivery. Maintain driver logs and records of miles driven, fuel, and incidents, as needed. Document your activities manually or using software/computer systems.
Delivery Driver Salary And Job Outlook
Median National Salary: $19/hour
Education Required: High school diploma
Number of Jobs: 1.6 million
Job Growth 2021 – 2031: 11%
The Bottom Line
This is what a delivery driver job description looks like! Employers, you can use this job description template as a guide for writing your own job description for the delivery driver you’re hiring. Job seekers, feel free to use this as well, to prep and set up your professional resume in your job search.