Becoming An Effective Leader With Scott Miller

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Table Of Contents

“Leadership is setting vision and executing on that vision in a way that builds trust and creates clarity in a high trust, hybrid of culture that sometimes you have to do things that actually upset people” - Scott Miller (@scottmillerj1)

Scott Miller is the Executive Vice President of Thought Leadership at FranklinCovey, a consulting and training company that focuses on lasting changes in human behavior. He’s been with the company for 20+ years and in that time he has become a seasoned speaker, podcaster, and author. His podcast, On Leadership With Scott Miller, is the world’s most subscribed to and largely distributed leadership podcast. He’s also a frequent contributor to Inc. Magazine.

It is the book 7 Habits of Highly Effective People, that birthed FranklinCovey and a lot of the methodologies in the book are discussed in this interview. Particularly, Scott sheds light on what “thought leadership” is and identifies different traits that go into becoming a good leader. Specifically these traits are listening, and recognizing your need to interrupt people in conversations and how to correct that need. Managing emotions, minimizing conflict, and making decisions are also discussed.

This interview is perfect if you’re looking to become a better communicator with your colleagues or looking to become a more effective manager.


  • Scott’s background [00:42]
  • Entering into Thought Leadership [2:38]
  • How we can be better listeners [4:52]
  • A company’s most valuable asset [6:40]
  • Recognizing your need to interrupt [8:50]
  • How people process information differently [12:20]
  • Stephen Covey’s teachings [15:20]
    • “Fast is slow and slow is fast”
  • Scott’s take on interruption [18:02]
  • The difference between being reckless and being fearless [21:54]
  • Knowing how to manage your emotions when the stakes are high [24:10]
  • Putting some space between the stimulus and your response [25:40]
  • Minimizing conflict [29:23]
  • Opening up with a decision [30:36]
  • On leadership [34:19]
  • Management Mess To Leadership Success