Bank Teller Job Description

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Table Of Contents

Learn about the important requirements, obligations, responsibilities, and skills that should be in a bank teller job description.

A bank teller is responsible for processing routine bank transactions, such as processing deposits, withdrawals, cashing checks, and preparing and issuing money orders and cashier’s checks. They will process customer requests, sell appropriate bank products and services, and practice excellent customer service.

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Bank Teller Job Description Template

We are searching for a dedicated and organized bank teller to join our team. In this role, you will be responsible for serving bank customers by processing routine bank transactions, selling products and services, where appropriate, and practicing exceptional customer service. You will work alongside team members and management, providing support to the business to ensure its effective, efficient operation.

The candidate should have excellent communication and interpersonal skills and strong problem-solving skills. You should have cash handling experience and be comfortable working closely with others in a customer-facing environment.

Bank Teller Responsibilities

  • Assist customers with routine bank transactions such as cashing checks, processing withdrawals, and answering account questions

  • Handling sensitive and confidential material

  • Selling products and services like credit cards, loans, etc.

  • Answering phones and emails

  • Balancing a cash drawer

  • Adhering to bank guidelines and regulations

  • Reporting, as needed

Bank Teller Requirements 

  • High school diploma or equivalent

  • Bachelor’s degree, preferred

  • Cash-handling experience

  • Basic computer skills

  • Sales skills

  • Excellent communication and interpersonal skills

  • Problem-solving skills

  • Excellent multitasker with time management skills

Bank Teller Duties And Responsibilities

Cash Handling and Transaction Processing

Perform cash handling services, including processing deposits and withdrawals, payments, and balancing a cash drawer. Balancing a cash drawer and assisting with balancing the cash vault. Support the company to ensure it runs effectively and efficiently.

Communication and Collaboration

Communicate effectively and be able to provide critical feedback and receive feedback from others. Collaborate with multiple people across the organization, including employees, and senior management, as needed. Be comfortable working with a variety of different people.

Customer Service

Processing customer requests and delivering exceptional  customer service. Be comfortable working with people in a customer-facing environment. Answering phone calls and emails, as needed.

Administrative

Organizing, tracking, and storing financial information and records. Keeping your area clean and organized. Packaging cash and coins for storage in the cash vault. Supporting the business to ensure its effective and efficient operations.

Reporting

Maintaining confidentiality when dealing with sensitive documents. Collecting, organizing, and filing documents. Generating reports as needed.

If you want to become a bank teller, you may want to start by updating your resume. Check out our guide to creating a bank teller resume to learn more.

Related: Best Paying Jobs In Major Banks

Bank Teller Salary And Job Outlook

Median National Salary: $31,052/year

Education Required: High school diploma

Number of Jobs: 378,000

Job Growth 2021 – 2031: -12%

The Bottom Line

Now, you’re reading to write your job description for the open bank teller role you’re hiring for! This guide should help you feel more confident creating your job description.

Changing any part of this job description can be done to fit the needs of your organization. When you’re done, the next step is to post on job sites.

If you are a jobseeker, you now understand what employers are looking for when they hire bank tellers.

Get started with this list of 20+ free job posting sites you can use! And, don’t forget to post your Bank Teller job description on ZipRecruiter today!