Learn about the important requirements, skills, and keywords that should be included in a branch manager resume.
If you’re writing a branch manager resume, you probably already have an impressive work history attesting to your leadership and customer service skills. The challenge is to organize your qualifications so that an employer will appreciate them.
You may need to get past an applicant tracking system (ATS) and an HR professional before you get to make your case to the hiring manager. To do that, you’ll need a resume that highlights your related work experience, most valuable skills, and proven track record of growing bank business.
Need help getting started? These top resume-writing services offer expert insight and assistance. When you’re ready to start job hunting, we recommend ZipRecruiter. ZipRecruiter is always free for job seekers. You can also upload your resume to their resume database so that recruiters and employers can find you!
Branch Manager Resume Example
Sara Cho
Branch Manager
Contact
Email: Sara.Cho@email.com
Phone: (212)555-3982
City: New York, NY
Summary
Dedicated branch manager with 10 years of experience providing excellent customer service to diverse client base in the banking industry. Proven sales and product promotion skills as well as demonstrated experience leading teams of 20+ bank tellers and customer service staff.
Work Experience
Branch Manager
(July 2017-Present)
Downtown Bank, New York, NY
Hired, managed, and motivated bank tellers and other customer contact employees resulting in a 15% increase in product sales and a 20% improvement in customer retention.
Branch Manager
(January 2013-July 2017)
Local Bank, New York, NY
Introduced process improvements leading to 10% cost savings. Trained and mentored bank staff, leading to a 25% reduction in staff turnover.
Education
Bachelor of Science, Finance
State University, Middleville, NY
Skills
- Branch management
- Business planning
- Cash handling
- Community outreach
- Customer service
- Microsoft Office
- Product promotions
- Relationship management
- Risk analysis
- Sales
Join The Break Community
- Strategic business planning
- Written and verbal communication
What Is Unique About A Branch Manager Resume?
Branch managers lead a single location of a local or national chain of businesses, often in the financial services sector. As a branch manager, you’re responsible for ensuring that your location meets or exceeds its financial goals, maintains good relationships with clients and the community, and manages its resources appropriately. In short: the buck stops with you.
A branch manager resume must highlight this intersection of leadership, customer service, and financial management skills. Be prepared to demonstrate results, quantifying your achievements to show money saved or earned, customers gained or retained, and other markers of success.
What Should Be Included On A Branch Manager Resume?
A branch manager resume should include related work experience that shows a linear career path of increasing responsibility and positive financial results. Use a chronological resume format or a combination resume format that highlights your previous related jobs. Quantify your wins and use keywords from the job description in the advertisement to ensure that your CV makes it through the applicant tracking system (ATS).
Be sure to include:
Education
Most branch managers have a bachelor’s degree in business, economics, or a related field.
Additional Certifications and Credentials
For example, some bank employees like branch managers may be notary publics, which enables them to act as witnesses to the signing of important documents.
For help, check out our guide on how to add certifications to your resume.
A Resume Headline
Under your name, write your job title. This is a way of using resume keywords right at the top of your document, where humans and bots alike are most likely to see it.
A Resume Profile
Unlike a resume objective, which states your professional goal, a resume profile tells the employer what you can do for the organization. In two or three sentences at the top of the page, summarize your achievements, skills, and qualifications.
Did you know working as a bank manager is one of the highest paying jobs in major banks? To see the full list, check out our round-up of the highest paying jobs in major banks.
What Should Be Left Off A Branch Manager Resume?
Most management and financial services companies have a fairly conservative corporate culture. Hiring managers at these organizations will expect resumes that conform to fairly narrow standards. Avoid formatting choices that are a better fit for creative fields. These include:
Graphics, Unusual Font Choices, or Excessive Formatting
Stick with traditional fonts like Arial and Calibri. Use bold and italics sparingly and consistently. Don’t include a headshot or illustrative graphics.
Unrelated work experience
Remember that a resume is a sales pitch, not an autobiography. It does not need to represent your entire work history. Pare down your work experience to related roles only.
Hobbies
In most cases, it’s best to dispense with hobbies and personal interests for management resumes. In any case, by the time you’re applying for leadership roles, you won’t want to waste space on the page.
Note: Many career experts say that resumes no longer need to be restricted to one page. However, you’ll have a limited amount of time to grab the hiring manager’s attention and impress them with your skills. So, do be judicious in what you include and remove from your resume.
Important Job Skills For Branch Managers
In addition to their previous management experience, branch managers need to highlight resume skills related to customer service, goal setting, and expanding a business. Scan the job description in the listing to identify which keywords describe the traits that hiring managers are looking for in this role. You will likely see some of the following skills:
- Branch management
- Business planning
- Cash handling
- Communication
- Community outreach
- Customer service
- Detail oriented
- Goal setting
- Financial analysis
- Leadership
- Loan processing
- Math
- Microsoft Office
- Multitasking
- Organization
- Product promotions
- Project management
- Relationship management
- Risk analysis
- Sales
- Strategic business planning
- Training and development
- Underwriting
The Bottom Line
Branch managers are responsible for the success of their business location. Because your duties in this role are so extensive, you’ll want to make sure that your branch manager resume highlights the depth and breadth of your experience.
Above all, make sure that you quantify your results. Hiring managers are looking for candidates who can use their skills to build the business, overcome challenging economic environments, and grow the brand.
Want a second set of eyes on your branch manager resume? Try one of these top resume-writing services. Most offer a free resume review to help you get started. Once you’re ready to find new jobs near you, try ZipRecruiter. It’s always free for job seekers to search and apply for jobs.
